Bellesmere X-Ray, Ultrasound & BMD

24 reviews
1920 Ellesmere Road Suite 311 , Scarborough , Ontario , M1H 2V6 , Canada
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By Khadija Seyed Verified Review

5 7 months ago

Malalay

I went for my very first ultra sound today after finding out I was pregnant and I was very nervous. I wasn’t sure what to expect and I was a little nervous to see the ultra sound of my baby. Malalay did an amazing job at making me feel comfortable and walking me through everything she was doing. The room was clean and organized. It was a great experience and I will definitely go back to her.
Reply by PDXN Quality Control Team 7 months ago
Dear  Khadija,  On behalf of the entire team at Premier Diagnostic Network we would like to thank you for taking the time to provide us a review, it means alot to us! We are very happy to hear Malalai was able to provide you with a kind and comforting experience at our facility for your examination! At PDXN it is a priority to ensure your patients are comfortable and at ease during their assessments, your acknowledgement means a lot. Once again, we sincerely appreciate the kind words and great rating, Thank You !
By SHUBHNOOR KAUR Verified Review

5 7 months ago

Jaismeen

It was my first experience in ultrasound and jaismeen done it really well and she done it in such a good way thnku for being so nice good service
Reply by PDXN Quality Control Team 7 months ago
Dear Shubhnoor, On behalf of the entire team at PDXN we would like to thank you for taking the time to provide us a review, it means a lot to us! We are very happy to hear that Jasmine was able to provide you with a kind and friendly experience at our facility. At PDXN it is a priority for us to ensure our patients are given the greatest experience at our facility, your acknowledgement is sincerely appreciated! Once again we thank you for your great rating and kind words!
By shanel Persaud Verified Review

5 8 months ago

Great employee

I came today for the first time with my family for my first ultra sounds for baby #2! The receptionist Shania was so kind and so helpful! She explained everything in detail before we went in! She answered all our questions and was so patient with my daughter there! I’ve never dealt with such a kind and helpful receptionist before thank you! Will definitely come back for more!
Reply by PDXN Quality Control Team 8 months ago
Dear Shanel, On behalf of the entire team at Premier Diagnostic Network we would like to thank you for providing us a review, your effort means a lot to us! We are very happy to hear Shania was able to provide you with a pleasant visit at our clinic. We do our best to ensure our valued patients are comfortable and informed about the test they are doing, you acknowledgment means a lot. Once again we thank you for the kinds words and great rating!
By Jaismeen Verified Review

5 8 months ago

Really good and Prompt service

We called this lab and Shanaya was really helpful in booking a meeting for same day. We went there and service was really quick. Thank you so much for opening on Sundays as well.
Reply by PDXN Quality Control Team 8 months ago
Dear Jaismeen, On behalf of the entire team at Premier Diagnostic Network we would lie to thank you for taking the time to provide us a review, it means a lot to us! We are very happy to hear Shania was able to provide you with a friendly and fast experience at our facility. Patient care is our priority and we are very happy to hear we were able to deliver for you. Once again we thank you for the kind words and great rating!
By Asia Verified Review

5 9 months ago

Great first ultrasound

As a person who has never had an ultrasound done, Jasmine made me feel comfortable and informed about the ultrasounds that she performed. Amazing and nice staff!
Reply by PDXN Quality Control Team 9 months ago
Dear Asia On behalf of the entire team at PDXN we would like to thank you for taking the time to provide us a review, it means a lot to us! We are very happy to hear that Jasmine was able to provide you with a professional and courteous experience at our facility. At PDXN it is a priority for us to ensure our patients are informed and comfortable with the assessment the are completing, your acknowledgement is sincerely appreciated! Once again we thank you for your great rating and kind words.
By Jennifer Taylor Verified Review

5 10 months ago

Got in same day

Staff was very friendly and nice was shocked to get an appointment right away.
Reply by PDXN Quality Control Team 10 months ago
Dear Jennifer , On behalf of the entire team at Premier Diagnostic Network we would like to thank you for taking the time to provide us a review, it means a lot to us! We are very happy to hear we were able to provide you with friendly and prompt. At PDXN patient care is our priority and we are happy to have delivered for you. Once again we thank you for your kind words and great rating! Thank You
By Angela Verified Review

5 10 months ago

Ultrasound: Outstanding Patient Care by Jasmin(e)

Jasmin(e) was my ultrasound technician a few weeks ago and was phenomenal. She was incredibly thorough, professional, knowledgeable, attentive, kind and had a great sense of humour. She was absolutely wonderful...a model character in medical practice! Michelle, the receptionist at Bellesmere Clinic booked me right away-the staff was great!
Reply by PDXN Quality Control Team 10 months ago
Dear Angela,  On behalf of the entire team at PDXN we would like to thank you for taking the time to provide us a review, it means alot to us! We are very happy to hear that Jasmine was able to provide you with a professional and courteous experience at our facility. Also very happy to hear Michelle was able to take care of you effectively and promptly, at PDXN patient care is our absolute priority! Once again we thank you for your great rating and kind words.
By Bhadresh Patel

1 Mar 2, 2023
Reply by PDXN Quality Control Team Mar 2, 2023
Hello Bhadresh,  To begin we would like to thank you for taking the time to provide us feedback, your response is appreciated.  We apologize for the inconveniences you experienced in the process of obtaining your Medical Imaging. Regarding obtaining copies of your Medical Imaging, the process varies depending on what you are requesting.  If you are requesting your Medical Imaging Report only, our facility does not charge for reports and always provides to our patients free of charge. Patients are entitled to have copies of their medical imaging report as per Personal Health Information Protection Act (PHIPA) so you are certainly correct. If you are just looking for your report feel free to let us know and it would be our pleasure to forward them to you.  If you are looking to obtain the images of your assessment conducted, we are partnered with Pocket Health. We advise our patient to use Pocket Health as it uses the same encryption standards as banks and federal governments for all imaging transfers and is in full compliance with all  Canadian health data privacy and security requirements. As you mentioned Pocket Health does have a service fee included, however if you are concerned with the reliability of Pocket health there is nothing to worry about as over 600 imaging centers use Pocket Health.  If you have any further questions feel free to let us know we would be more than happy to help. Once again your feedback is sincerely appreciated in helping increase the quality in service we provide to all of our valued patients.
By Piyush parikh Verified Review

5 Jul 19, 2022

Ultra sound and xray

Absolutely friendly and fast service. All very polite. Very professional
Reply by PDXN Quality Control Team Jul 19, 2022
Hello Piyush, To begin, on behalf of Premier Diagnostic Network we would like to sincerely thank you for taking the time to provide us feedback, it is truly appreciated by our entire team. We are very pleased to hear that our staff was able to provide you with quick and courteous service. We understand the concern with wait times, therefore we do our best to ensure our patients have a fast and friendly experience . Once again your kind words are appreciated, and if you have any additional comments or concerns please do not hesitate to contact our team directly.
By Elena Reid Verified Review

5 Jun 11, 2022

Quick and efficient

Was really impressed with this location. They had weekend appointments available right away, there was no wait time when I got there, and the technician was friendly and efficient. Very different experience from the usual xray/ultrasound locations I have gone to previously.
Reply by PDXN Quality Control Team Jun 13, 2022
Hello Elena, On behalf of the entire team at Premier Diagnostic Network we would like to give you a huge thanks for providing us feedback, it means a lot to us! We do our best to ensure our patients have a fast and friendly experience at all of our facilities, we appreciate your acknowledgement! Once again we thank you for your kind words and 5 star rating, if you have any further questions or concerns feel free to contact us directly.