Premier Diagnostic Network

105 reviews
10 Milner Business Court, Suite 300 , Toronto , Ontario , M1B 3C6 , Canada
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By Asmae Elalami

1 Apr 12, 2022
Reply by PDXN Quality Control Team Apr 13, 2022
Hello Asmae, The entire team at Premier Diagnostic Network would like to thank you for providing us feedback, it means alot to us. We apologize for any inconveniences you may have experienced at our facility.  We provide the utmost care to thousands of patients and we aim to ensure that our patients are taken care of adequately. As per our complaint policy we would appreciate it if you contacted our patient care manager and file a complaint formally so that management can analyze and follow up with the citation right away You can reach the patient care manager at ithi.k@pdxn.ca, or 647-952-3488.Once again we apologize for any inconveniences you experienced, and would like you to know that your feedback is important and it would help us to improve services and avoid difficulties such as this in the future.
By Xiaoyi Wu Verified Review

5 Mar 31, 2022

Excellent service

I am very satisfied with: 1. the email reminder from the network; 2. Dr sivagurunathan’s service, who was very patient to explain my test results to me and answer my questions.
Reply by PDXN Quality Control Team Mar 31, 2022
Hello Xiaoyi Wu, The entire team at Premier Diagnostic Network would like to give you a huge thanks for taking the time to provide us feedback, it is greatly appreciated! We are delighted to hear you were satisfied with our service, patient care is a priority to us and we expect nothing less for all of our valuable patients. Once again we thank you for the great rating and kind words, it means a lot to us!
By FORTUNATO MILANES Verified Review

5 Mar 31, 2022
Very fast response in booking appointment and very accomodating during actual test.
Reply by PDXN Quality Control Team Mar 31, 2022
Hello Fortunato, The entire team at Premier Diagnostic Network would like to give you a huge thanks for taking the time to provide us a review, your effort is sincerely appreciated! We are very delighted to hear our staff was able to effectively accommodate you during the booking and actual testing process, we expect nothing less for all of our valued patients. Once again we would like to thank you for the kind words and great rating, it means a lot to us.
By Tripti Malla Verified Review

5 Mar 31, 2022
Great service!
Reply by PDXN Quality Control Team Mar 31, 2022
Hello Tripti, On behalf of the entire team at Premier Diagnostic Network, we would like to thank you for taking the time to provide us feedback, it means a lot to us! We are very happy to hear that we were able to meet your expectations and provide you with great service upon your visit. Once again we thank you for the kind words and 5 star rating!
By Nombre Verified Review

5 Mar 28, 2022
Very professional and excellent service.
Reply by PDXN Quality Control Team Mar 29, 2022
Hello Nombre, On behalf of the entire team at Premier Diagnostic Network, we would like to sincerely thank you for taking the time to provide us feedback, it really means a lot to us! We are very delighted to hear that our staff were able to provide you with the professional and courteous experience we expect for all of our valued patients. Once again, your great rating and kind words are greatly appreciated.
By Human Verified Review

5 Mar 18, 2022

5

Professional staff and very caring. Great medical service
Reply by PDXN Quality Control Team Mar 18, 2022
Hello Human, The entire team at PDXN would like to thank you for taking the time to provide us a review, it is sincerely appreciated! We are delighted to hear that our staff was able to provide you with a caring yet professional experience at our facility. At PDXN we do our absolute best to provide our valued patients the highest quality of service, your acknowledgement means a lot! Once again we thank you for your kind words and great rating, please do not hesitate to contact us directly for any further comments or concerns.
By Filomeno Faldas Verified Review

5 Mar 17, 2022

Mr. FilomenoFaldas

Excellent service, can be recommended to friends!
Reply by PDXN Quality Control Team Mar 17, 2022
Hello Filomeno, On behalf of the entire team at PDXN, we would like to thank you for taking the time to provide us feedback, it means a lot to us! We are very happy to hear that our staff were able to provide you the excellent service we expect for all of our valued patients. Patient Care is definitely a priority to us! Once again we thank you for the 5-star rating and recommendation, feel free to reach out to us directly for any further comments or concerns.
By Anne Moir Verified Review

5 Mar 9, 2022

Anne Moir

My only concern is that I waited 15 minutes at the front desk with no-one there. I was completely happy with how the technician looked after me and did the BMD X-ray. She was professional and friendly.
Reply by PDXN Quality Control Team Mar 9, 2022
Hello Anne, On behalf of the entire team at PDXN we would like to give you a huge thanks for taking the time to provide us feedback, we appreciate your time and effort! We apologize for having to wait to be attended, we do try to ensure a minimal wait time for all of our valued patients. We are very pleased to hear however our technician was able to provide you with a professional and friendly experience at our facility, patient care is a priority to us! Once again we sincerely thank you for your great rating and kind words, if you have any further comments or concerns please feel free to contact us
By Chandrika Karnataka Verified Review

5 Mar 9, 2022

Good clinic

Everyone at the clinic is helpful and friendly
Reply by PDXN Quality Control Team Mar 9, 2022
Dear Chandrika, On behalf of the entire team at Premier Diagnostic network, we would like to give you a huge thanks for providing us a  review, it means alot to us! We are very happy to hear that our entire staff from the admins to the techs were able to provide you with a kind and courteous experience at our facility. We expect nothing less for all of our valued patients, your acknowledgement is appreciated! Once again we thank you for your kind words and great rating, if you have additional comments or concerns please do not hesitate to contact us directly.
By Vetthya Jeya Verified Review

5 Jan 20, 2022

Great People

The doctor and the receptionist are so kind and caring! So glad to be coming here for my pregnancy check up!! Would recommend this team and branch anytime!! Thank you for being awesome! :)
Reply by PDXN Quality Control Team Jan 21, 2022
Hello Vetthya, The Premier Diagnostic Network team would like to sincerely thank you for taking the time to provide us feedback, it is greatly appreciated! We are very happy to hear our staff were able to provide you with a friendly and caring experience at our clinic. We expect nothing less than the greatest quality of service for all of our valued patients, your acknowledgment means a lot. Once again we appreciate your kind words, if you have any additional comments or concerns please do not hesitate to contact us.