My father had to have an ultrasound & x-rays on both his knees. The receptionist was very friendly and understanding that we were late due to traffic. My father is hard of hearing and has dementia. Both Nisa (ultrasound) and Saima (X-rays) were not only very professional and pleasant, they were extremely understanding and helpful. They let me stay with my dad to keep him feeling comfortable (while observing Covid distancing). Unfortunately I wasn't feeling great and had to sit down and they offered me water right away! My father and I left having a very positive experience. I wish more medical facility employees were as friendly!