By Lai Yuk Pok

5 Apr 5, 2023
I booked my appointment on the net, when I returned call, your staff did not tell me which office should I go, so I ended up going to another one where it was fully booked at my time. Anyway I still caught enough time to go to the right one.

Reply by PDXN Quality Control Team Apr 11, 2023
Dear Ms.Pok On behalf of the entire team at Premier Diagnostic Network we would like to give you a huge thank you for taking the time to provide us feedback, it means alot to us! We apologize for the miscommunication there may have been with one of our staff regarding the exact location you were booked at. We do our best to confirm the address and location with every booking but we apologize if we may have missed this for you. We do however really appreciate the 5 star rating regarding your experience at our facility, we wish for the best quality of service for all of our valued patients. Once again your feedback is greatly appreciated and we will definitely take into account, if you have any further comments or concerns please do not hesitate to contact us directly!